One of the standout features of choosing Gree Prestige Partnership is our Parts Concession program, powered by Airtek. This program empowers our valued dealers to concession a Major Component Part within specific time periods, which we refer to as the "Concession Period." Under this program, Airtek takes care of the Part, while our dealers are responsible for conceding 100% of the labor required for replacement.
Our Concession program applies exclusively to the following major components: Compressor, Outdoor coil, and Indoor coil - collectively known as "Major Component Parts" or simply "Parts."
The Concession Period is determined by the length of the registered limited warranty period. To give you an idea of how this works:
Contact Customer Care for product, warranty, and dealer inquiries.
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